Resolved: Degraded Server Response 20120515

Submitted by mharutun@rallyd... on Tue, 05/15/2012 - 11:37

Incident Status: Resolved

Severity: High

Services: Rally Enterprise

The Rally production servers experienced slow/non-response to requests beginning at 11:31 AM until 11:33 AM, Mountain. All operations in the Rally site are now working as expected.

Resolved: Degraded Server Response 20120503

Submitted by mharutun@rallyd... on Thu, 05/03/2012 - 10:20

Incident Status: Resolved

Severity: High

Services: Rally Enterprise

The Rally production servers experienced slow/non-response to requests beginning at 09:56 AM until 10:01 AM, Mountain. All operations in the Rally site are now working as expected.

Idea Manager Maintenance Scheduled for Friday, May 4th at 21:00 MDT

Submitted by kyle on Thu, 05/03/2012 - 09:25

Rally Idea Manager will be unavailable
Friday, May 4th for up to three hours


Rally Idea Manager sites will be unavailable while we make some important changes. Access to Enterprise, Trial, and Community Rally subscriptions will not be affected. This will begin at:

08:00 PM, Pacific Time (UTC -07:00, San Francisco) 04:00 AM, BST (UTC +1:00, London)
09:00 PM, Mountain Time (UTC -06:00, Denver) 07:00 AM, MSK (UTC +4:00, Moscow)
10:00 PM, Central Time (UTC -05:00, Chicago) 08:30 AM, IST (UTC +5:30, Mumbai)
11:00 PM, Eastern Time (UTC -04:00, New York) 01:00 PM, EST (UTC +10:00, Sydney)

Maintenance Scheduled for Saturday, April 28th at 6:15 MDT

Submitted by kyle on Thu, 04/26/2012 - 08:29

Rally will be unavailable
Saturday, April 28th for up to 90 minutes


Rally will be unavailable while we make some important changes. This will begin at:

05:15 AM, Pacific Time (UTC -07:00, San Francisco) 01:15 PM, BST (UTC +1:00, London)
06:15 AM, Mountain Time (UTC -06:00, Denver) 04:15 PM, MSK (UTC +4:00, Moscow)
07:15 AM, Central Time (UTC -05:00, Chicago) 05:45 PM, IST (UTC +5:30, Mumbai)
08:15 AM, Eastern Time (UTC -04:00, New York) 10:15 PM, EST (UTC +10:00, Sydney)

Help Site Maintenance Scheduled for Thursday, April 26th at 20:00 MDT

Submitted by kyle on Wed, 04/25/2012 - 10:26

Rally Help will be unavailable
Thursday, April 26th for up to 30 minutes


The Rally Help site will be unavailable while we make some important changes. Production, Trial, and Community Rally subscriptions will not be affected during this time. This will begin at:

07:00 PM, Pacific Time (UTC -07:00, San Francisco) 03:00 AM, BST (UTC +1:00, London)
08:00 PM, Mountain Time (UTC -06:00, Denver) 06:00 AM, MSK (UTC +4:00, Moscow)
09:00 PM, Central Time (UTC -05:00, Chicago) 07:30 AM, IST (UTC +5:30, Mumbai)
10:00 PM, Eastern Time (UTC -04:00, New York) 12:00 PM, EST (UTC +10:00, Sydney)

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