CA Agile Central
Service 90 day SLA uptime Current State 11/26 11/25 11/24 11/23 11/22 11/21 11/20
CA Agile Central 99.921%
Support Link 100.000%
Search 100.000%
Authentication 100.000%
Lookback API 100.000%
Sandbox 100.000%
Insights (Beta) 100.000%
Watches 100.000%

Service Events:

Issue with context-sensitive help system

CA Agile Central
2019-11-22T18:08:07.000Z
The issue with Rally Help pages being inaccessible has been resolved. Thank you for your patience.
2019-11-20T20:18:36.000Z
We continue to work through issues with our context-sensitive Help documentation when accessed from within Rally. We expect this issue to be resolved by Saturday Nov 23rd.

Thank you for your patience!
2019-11-20T19:09:41.000Z
We continue to work through issues with our context-sensitive Help documentation when accessed from within Rally. In the meantime if you need to access documentation, please head to the new Rally Documentation homepage.

Thank you for your patience!
2019-11-20T14:17:05.000Z
 We are still experiencing issues with Rally’s online help system.  Topics found and accessed through search results will give a 404 error.  As a workaround use the Table of Contents on the left side to navigate to the help topic you need.  We are still working on a fix for the search results and we apologize for any inconvenience that this has caused.  
2019-11-14T16:33:11.000Z
The context-sensitive help system that is accessible from the Rally help buttons is having performance issues and will 404 on some topics. The workaround is to access the online help through the menu under your profile image.  We will have a fix in place by the middle of next week.

Sandbox Unavailable

Sandbox
2019-11-22T15:04:28.000Z
Service has been restored to Sandbox.  Thank you for your patience.
2019-11-22T09:43:33.000Z
We are aware and investigating an issue with the Sandbox environment not currently being available.

We apologize for the inconvenience that this has caused. 

Sandbox Unavailable

Sandbox
2019-11-21T16:43:12.000Z
Service has been restored to Sandbox.  Thank you for your patience.
2019-11-21T12:33:43.000Z
We are aware and investigating an issue with the Sandbox environment not currently being available.

We apologize for the inconvenience that this has caused. 
All times local ( )