| Service | 90 day SLA uptime | Current State | 3/30 | 3/29 | 3/28 | 3/27 | 3/26 | 3/25 | 3/24 |
|---|---|---|---|---|---|---|---|---|---|
| Rally SoftwareŽ | 100.000% | ||||||||
| Support Link | 100.000% | ||||||||
| Search | 100.000% | ||||||||
| Authentication | 100.000% | ||||||||
| Lookback API | 100.000% | ||||||||
| Sandbox | 100.000% | ||||||||
| Insights (Beta) | 100.000% | ||||||||
| Watches | 100.000% | ||||||||
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2020-04-18T12:00:00.000Z
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There is a maintenance window planned for Saturday, April 18th between 06:00am - 8:00am MDT (Mountain Time). Rally (Agile Central) will not be accessible during this time.
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2020-03-27T20:57:16.000Z
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We are making progress on this issue, clearing a large volume of backlog of requests that need to run through the system. We are hoping to be back to normal by next week. Again we apologize for the inconvenience
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2020-03-26T22:02:48.000Z
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Engineering has isolated the cause of this issue, it is related to the Watches, Webhooks and @mentions. We have many people working the issue and hope to have a resolution soon. Thank you again for your patience. We will update and email when this is resolved.
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2020-03-26T16:22:52.000Z
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The engineering team is troubleshooting an issue with some users not being able to set passwords or log into Rally. We believe the problem has been identified and a resolution should be pending shortly, we will update the status page as soon as this is resolved. We apologize for the inconvenience and thank you for your patience.
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2020-03-27T20:54:38.000Z
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We are making progress on this issue, clearing a large volume of backlog of requests that need to run through the system. We are hoping to be back to normal by next week. Again we apologize for the inconvenience.
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2020-03-26T22:04:59.000Z
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Engineering has isolated the cause of this issue, it is also related to the login issues reported earlier today. We have many people working the issue and hope to have a resolution soon. Thank you again for your patience. We will update and email when this is resolved.
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2020-03-25T19:45:39.373Z
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We are aware of and investigating an issue with Watches, @Mention emails and Webhooks within Rally that are not being sent out or are not triggering consistently. The issue has been escalated internally and has a very high priority. We apologize for this inconvenience and will update the status as new developments are made available.
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