Rally SoftwareŽ Status Page
Service 90 day SLA uptime Current State 7/18 7/17 7/16 7/15 7/14 7/13 7/12
Rally SoftwareŽ 99.974%

Service Events:

Sandbox refresh for a single customer scheduled for July 17, 2020 7:00 PM MDT.

Sandbox
2020-07-18T01:00:00.000Z
A Sandbox refresh for a single customer is scheduled for July 17, 2020 at 7:00 PM MDT.  During this time the Sandbox environment will be unavailable for all Sandbox users.  We estimate Sandbox will be unavailable for at least 17 hours.

Rally is unavailable

Rally SoftwareŽ
2020-07-17T21:41:34.000Z
The issue with Rally being unavailable has been resolved. 
We apologize for any inconvenience that this has caused.  
2020-07-17T21:33:53.000Z
We are aware of and investigating an issue where Rally is unavailable.  We will post an update once we know more - thank you for your patience!

Rally DNS is unavailable

Rally SoftwareŽ
2020-07-17T21:34:00.000Z
DNS service has been restored.
2020-07-17T21:11:00.000Z
Our DNS provider is experiencing issues.  Customers might not be able to resolved DNS entries for rallydev.com

Maintenance window planned for August 8th from 12:00am - 8:00am MDT

Rally SoftwareŽ
2020-07-14T16:22:38.000Z
We have a maintenance window planned for August 8th from 12:00am - 8:00am MDT. 

Blank screen when logging in using SSO

Rally SoftwareŽ
2020-07-14T15:54:18.000Z
We were made aware of an issue where users were seeing a blank screen when logging in using SSO.  The issue should be resolved but if you are still experiencing issues please open a support case so we can investigate further.

We apologize for any inconvenience that this may have caused.   

A Sandbox refresh for a single customer is scheduled for July 18, 2020 at 6:00 PM MDT

Sandbox
2020-07-14T13:58:48.000Z
A Sandbox refresh for a single customer is scheduled for July 18, 2020 at 6:00 PM MDT.  During this time the Sandbox environment will be unavailable for all Sandbox users.  
All times local ( )